FAQ

Gifting

We do not include pricing on our invoices so it is easy to gift through shipping. You may also include a note with your order at checkout. 

Shipping

You should receive a shipping confirmation email after purchasing and when the item is shipped out. 

   Standard 

  • 3-5 days from ordering you should receive your order 

   International 

  • 10-20 days after ordering you should receive your order (may be delayed due to COVID-19)
  • Customs may apply charges, we are not responsible for those fees

Returns

You may return your item within 20 days of ordering. It needs to be in unused condition and in original packaging. Customers are responsible for all shipping fees. Once it is returned to our facility and is found to be in new condition, we will then issue a refund!

 Exchanges

You may exchange your product within 20 days of ordering. It needs to be in unused condition and in original packaging. Email us for a shipping label and include a note in the package with your order number and what you are exchanging for. Once it is returned to our facility and is found to be in new condition, we will then replace your product.